Interruption!
Interrupting someone during a conversation is more than just a breach of etiquette, it can be perceived as an act of aggression. According to Nancy Kline’s Time to Think methodology, interruptions disrupt the speaker’s train of thought and send a…
Unlocking the Power of Quality Questions for Quality Outcomes
Most days we are faced with decision-making and problem-solving, and the questions we ask can either open up possibilities or shut them down. Understanding the right questions to ask is a powerful skill that can lead to insightful solutions and…
The 3 S’s of Appreciation
Ever feel like just saying "thank you" or "great job" isn’t enough? Most of us crave genuine appreciation—we want to be seen, heard, and valued. In fact, research from Nancy Kline’s Time to Think shows that our minds work best when we feel genuinely…
Transforming Interviews into a Calm, Collaborative, and Creative Experience
Interviews are often seen as high-stakes, nerve-wracking events, where the interviewee feels immense pressure to perform. But what if interviews could instead be a space for creative collaboration and meaningful dialogue? Unfortunately, many…
Reducing Time Waste by Shifting How You Conduct Meetings
Do you feel a dip in energy when you look at your calendar filled with meetings? If your meetings have become synonymous with time wastage and irrelevant discussions, it's time to reconsider how you conduct them. A well-run meeting should be a…
The key to better communication and stronger relationships is to pay better attention
Let's explore this further: 🟡 Paying attention builds trust. Showing attentiveness reflects respect and interest, helping to foster trust in personal and professional relationships. It also improves understanding. When you focus fully on what…
Why Don’t People Listen When You Speak?
There're a few reasons why people might not listen when you're speaking, but the good news is that you can address them: 1. Lack of confidence. Confidence draws attention. If you’re hesitant or unsure, listeners may lose interest, so practice…
Understanding power for effective leadership
We cannot fully comprehend leadership without discussing power. The word 'power' itself can be unsettling for many, as it is often associated with negativity and feelings of disempowerment or powerlessness. This sense of powerlessness can be…
Don’t miss the mark on empathy, says Julia Kerr Henkel, MD of Lumminos
Empathy is the skill of the future to create greater belonging and cohesion, she says. We all tend to think of ourselves, perhaps somewhat generously, as being empathetic – maybe even great listeners. But are you really? What does it take to be…
Why is strong EQ and SQ so important in the workplace?
Firstly, what is EQ and what is SQ? Emotional quotient (EQ) is the capability of individuals to recognise their own emotions and those of others, to be able to discern between different feelings and label them appropriately, use emotional…