Most days we are faced with decision-making and problem-solving, and the questions we ask can either open up possibilities or shut them down. Understanding the right questions to ask is a powerful skill that can lead to insightful solutions and meaningful progress.
Next time you find yourself or your team feeling stuck, try these 3 simple steps to come up with quality questions that will open up quality outcomes:
Identify the Challenge: What is the issue or challenge we are facing?
Clarify the Goal: What outcome or goal do we want to achieve?
Formulate the Enabling Question: What is the question that best enables that outcome?
When considering these questions, also be mindful of the time available, the people involved, and the information at hand. These elements are crucial in shaping questions that inspire clear thinking and effective action.
Author: Julia Kerr Henkel