Don’t miss the mark on empathy, says Julia Kerr Henkel, MD of Lumminos
Empathy is the skill of the future to create greater belonging and cohesion, she says. We all tend to think of ourselves, perhaps somewhat generously, as being empathetic – maybe even great listeners. But are you really? What does it take to be…
Why is strong EQ and SQ so important in the workplace?
Firstly, what is EQ and what is SQ? Emotional quotient (EQ) is the capability of individuals to recognise their own emotions and those of others, to be able to discern between different feelings and label them appropriately, use emotional…